Refund policy

Customer satisfaction is important to us.

Returns

Returns may be accepted within 14 days of delivery if:

  • Items are unused and unopened
  • Original packaging is included
  • Proof of purchase is provided

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

  • Opened or used products
  • Personal care items
  • Final sale products
  • Customized items

Refunds

Refunds are processed after returned items are inspected. Approved refunds will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos for replacement assistance.

Return Shipping

Customers may be responsible for return shipping fees unless the item received was defective or incorrect.