FAQs

How can I track my order?

Tracking information will be sent to your email once your order has shipped.

Are orders shipped discreetly?

Yes, all orders are packaged discreetly for customer privacy.

Can I cancel my order?

Orders may be canceled within 12 hours of purchase. Once processing begins, cancellation may not be possible.

Do you offer international shipping?

Yes, we ship to many countries worldwide.

What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment options.

What if my item arrives damaged?

Please contact support@intimetics.shop within 48 hours of delivery with photos of the issue.